1. Introduction Global Eye Solutions ("we," "us," or "our") is committed to protecting the privacy and security of our customers' personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your data when you visit our website or make a purchase from our IT and security hardware catalog.
2. Information We Collect To provide you with a seamless shopping experience, we collect the following types of information:
Personal Identification Information: Your full name, email address, phone number, and shipping address in Lebanon.
Order and Payment Details: Information related to your purchases, including your preferred payment method (Cash on Delivery, OMT, or Whish Money). Note: We do not collect or store sensitive credit card data on our servers.
Technical Data: Your IP address, browser type, and device information collected automatically through cookies to optimize our website's performance.
3. How We Use Your Information We strictly use the information we collect to operate our business and provide you with premium service:
To process, verify, and fulfill your hardware orders.
To coordinate with our delivery couriers to ensure fast and accurate shipping to your location.
To provide technical support, handle warranty claims, and answer customer service inquiries.
To send order confirmations, invoice updates, and, if you have opted in, promotional offers on new tech arrivals.
4. Data Protection and Security As a provider of IT infrastructure and security solutions, we take data protection seriously. We implement industry-standard security measures, including SSL (Secure Socket Layer) encryption, to ensure your personal data is transmitted securely and protected against unauthorized access, alteration, or disclosure.
5. Sharing Your Information Global Eye Solutions does not sell, trade, or rent your personal information to third parties. We only share necessary data with trusted third-party service providers who assist us in operating our business, such as:
Delivery and logistics partners (to deliver your orders).
Payment processors (to verify OMT or Whish Money transfers). These partners are obligated to keep your information confidential and use it only for the specific services they provide to us.
6. Your Data Rights You have the right to access, update, or request the deletion of the personal information associated with your account. If you wish to make changes to your data or close your account, please contact our support team.
7. Contact Us If you have any questions or concerns regarding this Privacy Policy or how your data is handled, please contact us at:
Email: info@globaleye-solutions.com
Phone / WhatsApp: +961 76 356216
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